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Ultimate LLC
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Customer Service Rep
Ultimate LLC Landover, MD
$38k-48k (estimate)
Full Time | Wholesale 4 Weeks Ago
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Ultimate LLC is Hiring a Customer Service Rep Near Landover, MD

Job Description

Ultimate Staffing is working with a well established company in the heating, plumbing, and hvac industry seeking:

Customer Service Rep / Account Specialist
$42,000 - $49,000 plus benefits
100% in office on location in Landover, MD
Monday - Friday 8:00 AM - 5:00 PM

Responsibilities:

  • Assists assigned accounts with entering orders
  • Assists assigned accounts via phone, email, and text with updates on order delivery
  • Answer customer questions on inventory
  • Update Outside Sales Reps on follow up needed
  • Update excel documents with corrected pricing
  • Resend invoices as requested from customer base

Requirements:

  • Excellent customer service skills
  • Previous experience in plumbing, heating, hvac, construction, or home improvement greatly desired
  • Proficient with Microsoft Excel, Word, CRM Systems
  • Excellent written and verbal communication

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

To apply please email your resume to ksaunders@ultimatestaffing.com

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$38k-48k (estimate)

POST DATE

03/30/2024

EXPIRATION DATE

05/23/2024

WEBSITE

ultimategroup.uk.com

HEADQUARTERS

KEIGHLEY

SIZE

25 - 50

FOUNDED

2002

CEO

MARK JAMES NAISBITT

REVENUE

$10M - $50M

INDUSTRY

Wholesale

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The job skills required for Customer Service Rep include Customer Service, Initiative, Verbal Communication, Plumbing, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Rep. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Rep positions, which can be used as a reference in future career path planning. As a Customer Service Rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep. You can explore the career advancement for a Customer Service Rep below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Rep job description and responsibilities

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/29/2021: Chicago, IL

The best CSRs are genuinely excited to help customers.

12/07/2021: Saint Paul, MN

Customer service reps may use a variety of tools as part of their role.

12/10/2021: Juneau, AK

At banks, customer service reps may need to have some former experience handling money and making change.

12/23/2021: Youngstown, OH

Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.

02/05/2022: Bismarck, ND

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Rep jobs

Communicate as efficiently as possible.

02/24/2022: Springfield, MO

Don’t worry about acquiring expensive gear; focus on the learning first.

02/10/2022: Helena, MT

Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.

01/26/2022: Santa Fe, NM

A commitment to providing great customer experiences by working with enthusiasm, energy and pace.

12/13/2021: Duluth, MN

A strong Customer Service Background and entry level Accounting skills.

01/31/2022: Fort Myers, FL

Step 3: View the best colleges and universities for Customer Service Rep.

Butler University
Carroll College
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